فرص عمل لدى منظمة Mercy Corps: مطلوب مدير/ة لمشروع انساني (Humanitarian Project Manager)

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, and in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

Mercy Corps has been present in the Middle East since the 1980s and currently works in Yemen, Lebanon, Palestine, Jordan, Syria, and Iraq. Working in Lebanon since 1993, Mercy Corps is committed to generating positive opportunities for women, men, boys, and girls from Lebanese, Syrian, and Palestinian communities, with a strong focus on engaging youth.  Mercy Corps exists to alleviate suffering, poverty and oppression by helping build secure, productive, and just communities. Our programs focus on four sectors:  Economic Opportunities, Governance, and Social Stability, Youth and Humanitarian interventions.

General Position Summary

Working closely with the Director of Programs, the Humanitarian Project Manager is responsible for implementing and coordinating Mercy Corps’ emergency response programming in South Lebanon. S/he will forge partnerships with a range of relevant county government departments, private sector actors, community members and other key stakeholders to ensure Mercy Corps’ activities remain coordinated and responsive to needs. Mercy Corps is responding to the conflict and the resulting displacement through a variety of interventions, including and not limited to, multi-purpose cash, NFI and Food Kits distribution. The Humanitarian Project Manager will directly implement such activities and coordinate and support other programs and teams to maximize impact of such interventions. The role has significant facilitation/facilitative role with local administrations and other organizations to ensure that intervention and impact is sustained.

Essential Responsibilities

• Manage Mercy Corps emergency response (Cash, NFI, Food activities…) ensuring program activities are responsive to the on-going displacement throughout the south and are in line with the programs workplan and budget.
• Carry out assessments to assess the current drought response interventions and identify resources, needs and potential complementary activities.
• Manage all operations related to the project according to the work plan, project document and implementation strategy. Troubleshoot, as needed, to prevent disruptions in daily program activities.
• Build the Project team programme staff ensuring that there are fluent communication channels, that the reporting schedule is timely met and that programme objectives are achieved.
• Coordinate and share information to ensure overall project targets and donor obligations are being achieved. Troubleshoot on reporting and programmatic needs. Advise supervisor on suggested improvements and necessities, as required.
• Design and conduct training community in any areas related to the project activities for staff, other training, communities and project beneficiaries.
• Produce written reports on the programme activities capturing activities related to the emergency response.
• Maintain written correspondence with the programme staff responding to daily programme necessities.
• Coordinate closely with relevant administrative and finance staff to ensure proper logistics, administration, human resources and transport needs of the programme are conducted within MC policy and with the maximum benefit to the programme.
• Forecast expenditure surpluses and deficits to enable adjustments to be made to the programme in a timely fashion.
• As security permits, spend a minimum of two weeks a month at the field sites monitoring project implementation and overseeing all projects activities.
• Oversee the programme filing system for all Project related activities in the south and ensure that information is organized according to the reporting and auditing needs of the programme. Ensure required levels of confidentiality.
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
• Provide direct and ongoing field support to the county team, including the provision of advice and technical review in areas related to the emergency response
• Recommend program priorities and explore, evaluate, and present new opportunities that leverage impact and/ or complement core activities; participate in designing interventions that address gaps.
• Coordinate and manage any daily workers/enumerators required for the response.

Collaboration/Networking

• Ensure establishment and maintenance of relationships with communities, village councils and local government in the target districts of the area. Travel to target locations at least twice a month for programme meetings.
• Mobilize communities to participate in the design, implementation and maintenance of projects as well as design viable strategies which are both respectful with the local culture and sensitive towards the female population but that are effective in engaging women in the activities of the programme.
• Ensure close coordination with relevant government institutions
• Stay informed on -wide cross-cutting issues relevant to the Project including active participation in working groups and with sector leads.

Team Management

• Assist in the recruitment and training of program staff to ensure staff are of the quality and capacity to ensure the successful implementation of all Programme activities. Monitor and advise on staffing needs throughout the program. Ensure evaluations and disciplinary measures are made, as necessary according to MC policy.
• Develop the capacity of the team, deepen understanding of their roles and assist with career development.
• Assist team members with information, tools and resources to improve performance & reach objectives.
• Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Hire, orient and lead team members as necessary.

Partner Coordination

• Actively map and identify partners suitable to collaborate with for the emergency response
• Ensure that partners are implementing activities as per their work plan, on time and within budget, with the quality required;
• Review partners financial and narrative reports before submission to the Director of Programs;
• Ensure a smooth coordination between the different program outcomes and the partners’ activities;
• Create and maintain systems ensuring effective and transparent use of financial resources for timely and informative reporting in line with donor and Mercy Corps policies and procedures;
• Contribute to fostering a positive collaborative and mutually beneficial working relationship between Mercy Corps staff and partners.

Security

•  Ensure compliance with security procedures and policies as determined by country leadership.
•  Proactively ensure that team members operate in a secure environment and are aware of policies.

Accountability

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our project participants guiding international relief and development work, while actively engaging participating communities as equal partners in the design, monitoring and evaluation of our field projects.

Team members are expected to conduct themselves in a professional manner and respect local laws, customs, and MC's policies, procedures, and values at all times and in all in-country venues.

Reports Directly To: Director of Programs

Works Directly With: Humanitarian Coordinator, Field staff, Accountability Coordinator, PAQ Manager, and other programs and support departments.

Minimum Qualification & Transferable Skills

• This position requires a Bachelor or Master’s Degree in Management, Engineering, Economic or Social Science.
• 5 years of experience focused in the management of development Programmes involving rural communities to promote sustainable development.
• Experience in project management related to emergency response, cash disbursement, NFI distributions, food distribution…
• Administrative capacity and planning skills to manage a large team of national staff of multiple sectors.
• Excellent communication skills, both verbally and in written.
• Effectively coordinate with district, provincial and national authorities the programme activities ensuring that there are synergies built with the national policies. Keep authorities abreast of the progress of the programme.
• Extensive travel to programme areas is required.
• This position requires excellent command of Arabic and English.
• This post requires a high computer literacy with a full knowledge of office applications.
• Sincere commitment to engaging women in community agricultural initiatives.
• Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work.
• Knowledge of Sphere standards and other training in humanitarian response preferred.

Success Factors

A successful candidate will have a passion for supporting and facilitating access to vocational training and education. S/he will have proven ability to learn quickly, take initiative, and be accountable for results.  Ability to work independently and as part of a team, with curiosity about and sensitivity to new cultures, a desire and ability to learn and grow, both personally and professionally, and a great sense of humor.

Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable, and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal-opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants, or others, are treated with respect and dignity. We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.