مطلوب مدير لمركز الرحمة الطبي في الشمال

About Rahma Medical Center

RMC is a non-profit organization founded in 1997. It is recognized as one of the best rehabilitation centers in Lebanon. It has earned a good reputation in the field of rehabilitation due to the best services it offers and its patient care system.
Most people choose Rahma Medical Center because of the experienced staff that provides physical and occupational therapy, speech therapy, social and psychological services for patients of all ages(from children to adults). Rahma Medical Center offers treatment for a range of conditions, from the most complex conditions including cerebral palsy, spinal cord injury, stroke and traumatic brain injury, to the more common, such as chronic pain and sports injuries.

ADJI has a zero tolerance to Sexual Exploitation and Abuse of beneficiaries.

Protection from Sexual Exploitation and Abuse (PSEA) is everyone’s responsibility and all staff are required to adhere to the Code of Conduct, that enshrines principles of PSEA, always (both during work hours and outside work hours). Familiarization with, and adherence to, the Code of Conduct is an essential requirement of all staff, in addition to related mandatory training. All staff must ensure that they understand and act in accordance with this clause.

Duties & Responsibilities

Quality and Clients

Engaging in and informing strategic program planning with the PHC teams to prioritize areas of focus and ensure alignment with Rahma PHCC mission.

Leading and supporting the development and maintenance of effective interdisciplinary teams, which include clinical providers, reception and administrative staff, and students/volunteers.

Evaluating current practices, assessing program outcomes, leading quality improvement initiatives and coordinating service delivery to ensure clinical services meet client needs.

Ensuring evidence based clinical practices and a social prescribing framework to better influence positive health outcomes.

Utilizing data to illustrate outcomes and to support change, decision-making and quality initiatives.

Communicating and integrating into service delivery Rahma PHCC guiding fundamentals, i.e. health promotion, anti-oppression; harm reduction and the principles of community-based practice.

Operations

Supporting the Clinical Director in implementing strategic and organizational priorities and decisions.

Planning, implementing, evaluating, and monitoring primary health care service delivery and deliverables.

Prioritizing and monitoring team and individual accountabilities and developing plans to attain deliverables.

Identifying program policy needs and overseeing the maintenance, development and implementation of policies.

Ongoing monitoring of programs and services to mitigate risk and minimize errors and negative consequences.

Working collaboratively with internal/external stakeholders to enable integrated projects and partnerships.

Supporting the intake process and wait list management.

Participating in assigned internal/external committees, relevant working groups (e.g. infection control) and networking initiatives as assigned.

Human Resources

Developing, maintaining and implementing a variety of people initiatives to ensure high performance of staff and effective service to clients.

Fostering high levels of employee engagement.

Managing staff performance and developing staff skills and capabilities for optimal team performance.

Financial and Reporting

Monitoring and managing all relevant budgets and resources to ensure financial accountability.

Preparing, collating and ensuring the timely preparation and submission of relevant reports (e.g. funder accountability, monitoring and board reports, monitoring, QIP etc.).

Other relevant duties as assigned.

Required Qualifications

University Degree in Health Sciences, Management or recognized equivalent work experience (Master’s degree strongly preferred).

Minimum of three (3) years previous management experience, preferably in a clinical and/or community-based health care organization.

Regulated Health Professional designation is an asset.

Significant experience in planning, evaluation, and quality monitoring of primary health care with a demonstrated capacity to prioritize and attain deliverables.

Accomplished skills and experience in budgeting, financial, and resource management.

Demonstrated excellent communication and emotional intelligence skills and able to work effectively with a variety of internal and external stakeholders.

Excellent conflict resolution, risk management, facilitation, and presentation, skills.

Strong data analysis skills and ability to utilize data to support change and quality initiatives.

Knowledge of applicable regulations including Regulated Health Professions Act, OHSAS Act, and Personal Health Information Protection Act.

Positive attitude, dependable, strong initiative and the ability to work both independently and in a team.

Open minded, eager and willing to constantly learn and improve oneself.

Competency with Microsoft Office applications and previous experience with any platform database required.

Working Conditions and Physical Requirements

This position will be based out of multiple Rahma PHCC sites and travelling will be required.

The position will require overtime, evenings and/or weekend work or during the holidays.

Must be able to work effectively and balance job requirements in a fast paced, multi-faceted environment responding promptly to all communication.

Extended periods of time sitting stationary at a computer and occasional standing for extended periods of time and some occasional lifting may be required.

As part of our mandate for inclusivity, reasonable accommodations can be made for all incumbents to perform the described physical functions of the aforementioned job.

Rahma PHCC Community Health Centre is dedicated to achieving a workforce that reflects the diversity of the community it serves and encourages applications from equity seeking groups.