وظيفة: مطلوب متدرب/ة في تكنولوجيا المعلومات للعمل مع المنظمة الدولية للهجرة

Under the overall supervision of the Head of Resources Management and the direct supervision of the Senior ICT Assistant, the incumbent will act as Information Technology Intern undertaking the following:

General functions:

1. Assist with the general functions of the Information Technology Unit in the day-to-day processes.

2. Assist in performing maintenance, troubleshooting, and debugging of network devices.

3. Help in configuring and installing new network devices and peripherals.

4. Basic end-user support on technical issues covering PC hardware, printers, scanners, computer peripherals, mobile devices (Android).

5. Assist in maintaining and monitoring of the equipment inventory.

6. Assist with developing new information management tools using Power Platforms and Microsoft Products.

7. Perform other related duties as may be required.

 Training Components and Learning Elements:

The successful candidate will:

1. Gain working experience in an international multicultural environment within the United Nations system.

2. Develop fundamental skills in information management and ICT administration.

3. Build your skills in various ICT components and fields.

4. Gain a unique understanding of IOM’s information technology work.

5. Gain an opportunity for hands on practical experience to support the ICT unit.

Competencies: 

The incumbent is expected to demonstrate the following values and competencies:

Values – all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies:  behavioral indicators level 1

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Note

• The internship is on a full-time basis.