وظيفة شاغرة: مطلوب موظف مسؤول عن مساعد إدارة الاتصالات والمعلومات – Communication and Information Management Assistant – G5 للعمل لدى المنظمة الدولية للعمالة

Under article 4.2, paragraph (e) of the Staff Regulations, the filling of vacancies in technical cooperation projects does not fall under Annex I of the Staff Regulations and is made by direct selection by the Director-General.

In order to support the best informed process in the filling of the above-mentioned vacancy by direct selection, the ILO invites interested candidates to submit their application online by the above date.

The following are eligible to apply:

ILO Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the Staff Regulations.

External candidates*

*The recruitment process for General Service positions is subject to specific local recruitment criteria. The ILO may only offer a contract to persons who have a valid residency status and work permit in Lebanon.

The ILO values diversity among its staff and welcomes applications from qualified female candidates. We also encourage applicants with disabilities. If you are unable to complete our online application form due to a disability, please send an email to ilojobs@ilo.org.

Technical cooperation appointments are not expected to lead to a career in the ILO and they do not carry any expectation of renewal or conversion to any other type of appointment in the Organization. A one-year fixed-term contract will be given. Extensions of technical cooperation contracts are subject to various elements including the following: availability of funds, continuing need of the functions and satisfactory conduct and performance.

*Conditions of employment for external candidates: In conformity with existing ILO practice, the appointment of an external candidate will normally be made at the first step of this grade. The entry level salary for this position is 42036 (USD) yearly.

Introduction

This position is located in the Communication work unit in the Regional Office (RO)

Jobs for Arab States, Beirut, Lebanon.

As a team member, the incumbent provides a range of specialized communication and information management support services to the ROAS Office and to a portfolio of specified Development Cooperation (DC) projects. The incumbent works in an efficient, effective and client-oriented manner to support promotion, advocacy, media relations, events management, research, publication, documentation and information management activities in compliance with ILO communication strategies at national, and/or regional and global levels. The incumbent performs at a fully operational level, requiring correct application of related, rules, regulations, policies, procedures and guidelines.

The position works under the supervision of the Regional Communication and Public Information Officer. Supervision received is focused on the timeliness of process execution and the quality of outputs. The incumbent works with a moderate degree of independence. Work is reviewed for correctness in the application of applicable standards.

Internal contacts are with staff and managers in the Regional Office, field offices, project locations and headquarters to provide support and exchange information on specialized processes, issues related to service delivery and on the correct application of established standards. The incumbent regularly liaises with and receives guidance from the regional communication unit and the information management services at headquarters.

External contacts are primarily with the media, general public, academic institutions, service providers, and counterparts in United Nations (UN) agencies and other international organizations to seek or provide information on activities and a range of communication and information products.

Description of Duties

1. Provide specialized support for the development and dissemination of communication and information products and services ensuring compliance with applicable standards. Assist senior management with the internal communications in the Office.

2. Keep up to date with ILO world of work themes and developments.

3. Prepare and review publications for layout and design in compliance with applicable standards. Liaise with ROAS officers and with designers, publishers and printing houses for production of ROAS publications in accordance with ILO publishing and design guidelines. Liaise with headquarters on publishing policy issues. Provide layout, design and publishing services to the portfolio of specified DC projects for production of the projects’ publications and design materials.

4. Provide social media services and maintain and update social media accounts. Provide documentation services and maintain and update webpages, databases and web content management systems, classifying information in compliance with applicable standards. Liaise with staff and managers for technical content, information on activities and issues of key importance. Provide social media, documentation and web content services to the portfolio of DC projects, in coordination with project staff.

5. Prepare and review communication and information products for layout and design in compliance with applicable standards. Ensure all communication and information products conform to ILO branding guidelines. Prepare and review communication and information products for the identified DC projects.

6. Provide procurement, administrative and office support services including drafting general correspondence, initiating and following up on administrative actions, processing requests for translation and/or printing. Provide procurement, administrative and office support services to the portfolio of DC projects in relation to their communication activities.

7. Conduct media reviews and disseminate relevant news within the Office and to Regional Office, HQ and other concerned parties as required.

8. Liaise with media outlets and journalists to provide information on upcoming meetings and special events including on accreditation and other procedures governing media coverage of ILO events. Maintain and update a media contacts/distribution list.

9. Source information from a variety of sources and respond to general inquiries and requests in a timely manner.

10. Keep abreast of changes to publishing, communication and information management methods, techniques, tools, standards and guidelines and share information with concerned parties.

11. Participate in the organization of meetings, conferences, campaigns and other events by providing administrative support and ensuring the availability and dissemination of materials. Provide logistical and administrative support to the identified DC projects in relation to communication initiatives.

12. Prepare inputs, run reports and extract and compile data and present information to support analysis and reporting needs.

13. Perform other relevant duties as assigned.

Required qualifications

Education

Completion of secondary school education.

Experience

Minimum of five years of office support work experience including in communication or information management support services.

Languages

Excellent command of English and Arabic. Working knowledge of an additional official language of the Organization (French, Spanish) is desirable.

Competencies

Knowledge and Competencies (technical and behavioural)

Knowledge of publication, branding and documentation design techniques.

Knowledge of producing publications and documentation products in compliance with standards.

Knowledge of communication and/or information management techniques.

Knowledge of social media and multimedia techniques and platforms.

Knowledge of producing and using social media and multimedia products.

Good knowledge of PC software (including word processor, spreadsheet, presentation and design software) such as Microsoft Office.

In addition to the ILO core competencies [Integrity and transparency, Sensitivity to diversity, Orientation to learning and knowledge sharing, Client orientation, Communication, Orientation to change, Takes responsibility for performance, Quality orientation, Collaboration], this position requires:

• Ability to interpret and work within the applicable rules, regulations, policies and procedures.
• Ability to code and classify information in accordance with standards.
• Ability to adapt quickly to new software and systems including for updating websites, desktop publishing, graphic design.
• Ability to search for information from a variety of sources and respond to requests for information.
• Accuracy and attention to detail and skills in the design, layout and formatting of documents.
• Drafting and web writing/editing skills.
• Ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes.

Recruitment process

Please note that all candidates must complete an on-line application form. To apply, please visit the ILO Jobs website. The system provides instructions for online application procedures.

Fraud warning

The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account – @ilo.org – should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.