فرصة عمل: مطلوب عامل حالة أو عامل اجتماعي (Caseworker) للعمل مع منظمة IRAP
نطاق الراتب: > 3000 (USD)
آخر مهلة للتقديم: الثلاثاء, 18 يوليو 2023
Interested candidates should apply through this link on Lever
Only applications through this link will be considered.
Please make sure to follow the exact instructions, such as including a Cover Letter, CV, English writing sample, and References.
This position will work closely with all members of the team. The caseworker will provide support in the case management of client cases and ensure appropriate client service provision as per IRAP standards.
Responsibilities:
Manage post-submission client caseload check-in schedule
Serve as main point of contact for clients who have updates for IRAP after the formal submission of their application to an adjudicator
Conduct client screening and intake interviews, over the phone and in person.
Draft intake, correspondence, and other documents as needed
Organize/update case files and maintain client file database
Attend occasional trainings, capacity-building meetings, and other events relevant to human rights and refugee issues
Other duties as assigned
Qualifications:
BA in legal and / or humanitarian field or related fields – MA in related field is a plus
Lebanese national or legal resident
Arabic fluency required, native speaker level preferred
Fluent in spoken and written English
Ability to be flexible in a fast-paced and high-pressure work environment
Highly organized and motivated with excellent time management skills
Able to multitask and manage a high volume workload
Strong interpersonal and communication skills
Sensitivity to client empowerment and to working with clients of all backgrounds, including LGBTI clients, survivors of trauma, and other vulnerable populations.
Prior nonprofit/NGO employment, especially in the international humanitarian context
Proficiency with Microsoft Suite and Google Suite.
