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وظيفة شاغرة للعمل مع المفوضية السامية للأمم المتحدة لشؤون اللاجئين (UNHCR): مطلوب مساعد/ة في تكنولوجيا المعلومات (IT Associate)

وظيفة شاغرة للعمل مع المفوضية السامية للأمم المتحدة لشؤون اللاجئين (UNHCR): مطلوب مساعد/ة في تكنولوجيا المعلومات – IT Associate – G6- FTA – PN33028441- JR2329291 – Beirut, Lebanon

مساعد/ة في تكنولوجيا المعلومات (IT Associate)

نطاق الراتب: > 3000 (USD)
آخر مهلة للتقديم: الأحد, 19 نوفمبر 2023
قطاع(ات) التدخل: اللاجئين
نوع العقد: دوام‬ ‫كامل‬
درجة التعليم: ثانوية
تفاصيل درجة التعليم: Years of Experience / Degree Level For G6 – 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable. Certificates and/or Licenses Information Technology; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Experience relevant to the function or particularly on HF/VHF radio or IT systems, PAMA satellite systems, PABX, Cisco routers and satellite modems. Desirable Hands-on experience with wireless and VoIP systems, electricity, generators, lightning protection an asset. Previous experience in Emergencies is an advantage. Functional Skills TR-Training – Virtual and face to face IT-Computer Literacy IT-Microsoft Office Productivity Software (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. Desired Candidate Profile The ICT Associate is responsible for planning, designing, implementing, and maintaining the network and communication infrastructure. This role involves overseeing network security, optimizing performance, and ensuring reliable communication systems to support the organization's operations. The ICT Associate plays a critical role in maintaining the integrity and functionality of an organization's IT network and communication systems. User support is considered essential and one of the main functions for this position as the ICT Associate incumbent will be providing IT support to the NRC as a priority and will dedicate at least 50% of the time to perform this task in a timely manner. The ICT Associate is expected to act as a backup for the Telecom focal point in programming, assigning, and troubleshooting VHF handheld radios as well as Mobile VHF radios in cars. The ICT Associate will participate in technical evaluation committees for any ICT procurement/infrastructure projects for the organization and/or Government partners. The ICT Associate is expected to provide support and technical solutions to Protection activities including Helplines and National Call Centre. The ICT Associate is expected to oversee all voice and data communication systems ie VoIP, Video Conferencing, VSat, Thuraya. The ICT Associate will manage Cloud-managed data for Reg, RSD, and RST. The Desired Candidate should have previous Relevant UN experience working in ICT, or international humanitarian organizations in Lebanon, with a particular focus on designing, implementing, managing, and maintaining the organization's computer networks. Their primary focus is to ensure that the network infrastructure operates efficiently, securely, and reliably.
متطلبات الخبرة: بين 3 سنوات و5 سنوات
اللغة العربية: بطلاقة
اللغة الانكليزية: بطلاقة
اللغة الفرنسية: غير مطلوب
البلد/المدينة: بيروت / لبنان
يتطلب رسالة مع الطلب؟: نعم
توجيهات التقديم:
  • This vacancy is administered under RAP – UNHCR/HCP/2022/07:
  • Candidates are divided into 3 categories:
    • Internal candidates: current staff, holding a fixed term or indefinite appointment, who, at the date of the deadline for application, are serving in the same category of the vacancy, at the grade of the position or one grade below or above.
    • Candidates with UNHCR experience: current staff in other categories of the vacancy, or

same category applying 2 grades above their own, TAs, Affiliates (UNVs, UNOPS, Consultants, interns), or former UNHCR staff who held FTA/IND appointment (within 2 years of separation for males and 5 years for females).

    • External candidates
  • Candidates will be assessed against the requirements of the position based on their qualifications, professional experience, skills, and performance record (if any) and may be further evaluated in a test and/or interview.
  • Candidates who have a Workday profile can access the vacancy through Menu > Career > Job Search
  • Only short-listed candidates will be contacted.
  • Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of vaccination against COVID-19.
  • UNHCR is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation. UNHCR has a ZERO TOLERANCE policy on sexual exploitation and abuse, and sexual harassment. Successful candidates will be subject to a mandatory UN Sexual Exploitation and Abuse and Sexual Harassment clearance check prior to receiving an offer. UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training, or any other fees). All applications will be treated with the strictest confidentiality.
البريد الالكتروني للشخص المسؤول:
الوصف:

Organizational Setting and Work Relationships

Under the overall supervision of a (Senior) IT Officer, the IT Associate provides reliable and timely IT services on the application and infrastructure of UNHCR standard IT services in the Area of Responsibility (AoR). S/he normally receives technical guidance from a (Senior) IT Officer for the Telecom/IT infrastructure in the region in which the field or emergency operation exists. In offices where there is no IT Officer, direct supervision may be exercised by the (Snr) Admin Officer as applicable in the duty station

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties

– Assist in on-site needs assessment and installation and maintenance of UNHCR Telecommunications and IT equipment.

– In consultation with the supervisor, establish the IT requirements in field operations, considering the overall IT and Telecom strategy of the region, the operational needs and the security constraints.

– Install and configure the most appropriate type of UNHCR IT and Telecommunications systems (HF, VHF, UHF, Microwave Links, Telephony, and satellite systems) to meet the field and emergency operations immediate IT needs.

– Ensure that the equipment under his/her responsibility is in good working condition, by inspecting regularly the hardware and installations. If required, arrange promptly repairs or replacement as necessary according to established procedures.

– Maintain records of the installations and repairs/replacements done and keep the supervisor fully informed on the status of the equipment.

– Provide each office, where equipment is installed, with full information for their asset management records.

– If applicable, keep a proper inventory level of all sites spares and return spare parts for repair/replacement.

– Monitor and maintain the LAN, Network Servers, Printers, LAN points, Hubs, Patch pane, etc. to prevent faults occurring.

– Add or remove users from the Network.

– Assist in the maintenance of accurate records of users and usage of the Network.

– Carry out minor hardware maintenance.

– Provide Technical Briefing/Training on the equipment to local IT resources and users, including IPs, ensuring that they are able to maintain/use the equipment.

– Assist in the development and configuration of IT and Telecom Equipment/Kits used in field operations and emergencies.

– Decide on appropriate resolution to incidents / problems.

– Escalate issues to supervisor if incident / problem cannot be resolved with scope of responsibility.

– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).

– Perform other related duties as required.

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عن Mohamad Jamous

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