فرص عمل لدى منظمة أطباء بلا حدود: مطلوب مرشدين سريريين (Clinical Mentor – Antimicrobial Stewardship)

The MSF Academy (Médecins Sans Frontières Academy) for Healthcare is an intersectional training initiative, hosted by OCB, that focuses on strengthening the skills and competencies of healthcare workers in MSF projects, with the will to have a long-term impact on the quality of care in the countries where MSF intervenes. It does so by developing and providing specific work-based learning programs to medical and paramedical workers in the targeted health structures.

The Academy has a growing portfolio of learning projects addressing specific objectives of different categories of healthcare staff in MSF. All these projects are chosen in line with overall MSF operational and medical priorities. More information on the MSF Academy and its activities can be found on https://academy.msf.org/fr/

As part of the ambition to fight antibiotic resistance in MSF projects, Operational Center Amsterdam (OCA) and the MSF have developed the AMR learning initiative to train “Infection Prevention and Control” (IPC) supervisors/managers and Antimicrobial Stewardship (AMS) focal points) in MSF projects from all operational centers. The project is partnering with BSAC (British Society for Antimicrobial Chemotherapy), a respectable international organization to develop the curriculum content in collaboration with OCA and transfer into an e-learning format. The IPC and AMS courses are provided in both French and English. Clinical mentoring is provided to each participant, alongside the course, to facilitate learning integration and transfer to the working practice.

It provides access to an internationally recognized Diploma course aiming to improve both the technical and managerial competencies of MSF Locally Hired Staff (LHS) working as the focal points for IPC and AMS. Each course lasts 10 months and is structured in 5 modules, corresponding to a total of 160 hours of learning, including clinical mentoring.

Key to the success of this project is the development and implementation of an efficient strategy for the clinical mentorship, that is led by the MSF Academy, based on its existing experience in this field.

The AMR project is implemented by the MSF Academy for Healthcare, in close coordination with all the MSF Operational Centers and under the management of an MSF Academy project manager. The AMR Learning mentorship team consists of seven clinical mentors, with IPC and/or AMR expertise, coordinated by a clinical mentoring coordinator, working together with the project manager and the MSF Academy team.

As the Clinical mentor – Antimicrobial Stewardship, you are in charge of providing individuals mentoring & tutoring support to learners as well as through group trainings. This aims to promote the value of clinical mentoring, IPC and AMR in our programs and around the world. If selected, you will first undergo the AMS training on the Tembo platform (online Learning platform) and will then be trained in clinical mentoring. Mentees are attributed to a specific mentor based on the mentor's field of expertise, language and availability.

MAIN RESPONSIBILITIES

1. Provide individual mentoring & tutoring support to learners (75%)

• Remotely via phone/online calls and chats, e-mails (2h/week/learner)
  • Build a quality mentoring relationship with each learner by establishing a mentoring mutual agreement and following-up on individual development plan, based on learners’ self-assessment in the different competency areas of their job and on the context’s opportunities and constraints
  • Lead and guide the learners, based on the curriculum, resources and learning activities made available on Tembo, including readings, forums and learner journal
  • Create or adapt and curate additional resources depending on learner’s specific needs
  • Assist the learners to orientate themselves in the course (where to find the information on Tembo Learning Management System (LMS): means of communication, assessment system and criteria, course calendar; referring to AMR clinical coordinator or Tembo helpdesk for specific issues, etc.)
  • Assure good progress in the course, completing all the work-based assignments, including supporting the learner identifying and solving obstacles throughout the course
  • Assess the outcome of the learning (refine/tailor assignments, give feedback on assignments, quizzes, and case studies)

• Face-to-face
  • Field visits to the learner’s place of work (1 – 2 visits / cohort possible according to learner’s needs and opportunity)

2. Prepare and facilitate group training activities (20%)

• Prepare and facilitate interactive live group sessions, webinars and journal clubs (3/module)
• Encourage peer-learning and learning community building through creating and moderating discussion forums on Tembo LMS, group chats, etc.
• Follow-up on buddy system and group works

3. Administration, monitoring and evaluation (5%)

• Participate in teams meeting
• Collect data and report on learners’ scores, participation, progress, satisfaction, obstacles
• Debrief and share proactively with other clinical mentors and AMR clinical mentoring coordinator to improve the learning experience

4. Assessment of the learning (transversal)

• Participate in the definition of the assessment marking criteria
• Evaluate and certify the competencies developed, thanks to the detailed assessment plan set
• Give feedback on the accomplishment of tasks and performance, the mode of operation and the evolution of the participant learning through the review and output assessment

5. Representation & raising awareness on AMR learning, Clinical mentoring and MSF academy

• Interact with all key stakeholders around the projects to assure good planning & good learning conditions for the learners
• Share experience and provide technical expertise in the field of AMR & clinical mentoring with the contracting office team and any other stakeholders, collaborating closely with the clinical mentoring coordinator and in line with the subject matter experts' recommendations (AMR/ID or IPC Advisors). Engage in the relevant meetings of the contracting office
• Participate in the promotion of the MSF Academy learning programs and approaches
• Participate in the community of practices related to AMR and/or IPC as well as the clinical mentoring one

REQUIREMENTS

Education & Experience

• Minimum of 5 years clinical practice experience with expertise in Antimicrobial resistance, AMS or Antibiotic Stewardship is mandatory
• Work experience in African or Middle East or Asian countries is mandatory
• MSF international field experience in different context is a strong asset
  Experience in hands-on clinical mentorship / preceptorship or as tutor, coach or trainer as well in supporting staff with e-learning and/or remote training activities is an asset

Competencies

• Good communication skills: active listener, clear and effective communication, sense of diplomacy and pedagogy
• Proven training, coaching and mentoring skills, eager to transmit in an intercultural environment
• Ability to establish and retain positive working relationships (internally and externally)
• Good team player with flexibility, creativity, and empathetic
• Capacity to work within agreed timeline and ability to prioritize activities/tasks
• Very organised and solution-oriented
• Readiness and flexibility to often be in contact with participants (weekly basis as an average)
• Ability to work autonomously
• Strong cross-cultural awareness and adaptability
• Motivation to work with a humanitarian organization and particularly with MSF

Languages

• Fluency in French and English is mandatory (oral and written), with excellent writing skills in one of the two languages
• Arabic is an asset

CONDITIONS

• Expected starting date: As soon as possible
• Location*: Brussels (Belgium), Dakar (Senegal) or Nairobi (Kenya) or Beirut (Lebanon) where MSF Academy team members are already based

*Other location/s where there is an MSF entity could be exceptionally discussed. The final outcome depends on the residency of the candidate, the local legal limitations (residency, work permit, etc.) and on agreement with the hosting MSF entity of these locations
*Due to administrative constraints linked to the duration of the contract, for some of the mentioned locations, candidates must already have a permanent right to work in the location

• Mobility up to 2 field visits and 2 team workshops per year
• Contract type: Fixed-term contract – ideally Full-time
• Contract duration: 1 year
• The contractual terms, conditions and salary will be established according to the place of work and in respect of MSF standard function and salary grids
• Adhere to the MSF principles and to our managerial values: Respect, Transparency, Integrity, Accountability, Trust and Empowerment
• Adhere to the MSF Behavioral Commitments