فرص عمل لدى منظمة World Vision: مطلوب مسؤول عن شؤون الناس والثقافة (People & Culture Officer)

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

The purpose of the position is to manage a variety of functions and activities of the P&C unit focusing mainly on job evaluation, performance management, staff care, as well as P&C policies. To provide support in areas related to P&C strategic planning and advice in order to contribute to having a resilient organization that undertakes continuous improvement.

To ensure a quick effective service is provided to all WVL stakeholders and to contribute to the achievement of the overall departmental objectives and work plan.

Performance Management and Job Analysis

• Track and analyze performance data to identify trends and areas for improvement in individual and departmental performance.
• Provide ongoing support to managers in conducting performance reviews and implementing performance improvement plans.
• Develop and deliver reports on performance management effectiveness and recommend improvements.
• Analyze job descriptions and performance appraisals to identify gaps and development opportunities for existing staff.
• Develop long-term talent management strategies that support organizational objectives, with a focus on employee development and retention.

Job Descriptions Management

• Ensure job descriptions are unified based on World Vision standards.
• Verify proper job descriptions are in place, graded, and validated.
• Ensure the Job Descriptions are updated and filed correctly on P&C Shared folder.

P&C Policies and Procedures

• Review and update policies and procedures to ensure alignment with WVL best practices and organizational goals.
• Conduct regular reviews of WVL policies and processes related to talent management, particularly development, performance, and staff well-being.
• Ensure accurate versions of WVL policies are available and disseminated to staff.
• Advise managers on World Vision Lebanon policies and procedures, and assist in addressing employee-related concerns.

Staff Training and Development

• Conduct annual training needs assessments to identify and establish the annual capacity building and training plans.
• Prepare L&D reports based on the performance management results Develop/ select and implement employee training programs in coordination with all departments’ heads to increase individual and organizational effectiveness.
• Evaluate the effectiveness of employee training programs through the use of different evaluation metrics.
• Develop a data base that includes training centers and firms.
• Design and implement training and development programs that address employee needs and align with organizational goals.
• Facilitate leadership training programs to equip managers with effective coaching and performance feedback skills.

Staff Care

• Identify staff care needs through regular visits to the field and discussion with team members.
• Provide staff care support when needed as per CISM standards.
• Support in the development and implementation of the staff care action plan.
• Advise the P&C Manager of potential problem areas pertaining to the staff well-being and recommend/implement solutions as appropriate.
• Support in developing the Our Voice action plan and follow up on the implementation of the actions.

Representation & Networking

Build relationship and networking with P&C persons from other Government & private organizations, NGO’s and other agencies for exchanging knowledge, sharing best practices and tapping resources.

Employee Relations

Support in conducting ER investigations, and reporting on Ethic point system as requested

Exit Interviews

• Conduct exit interviews with Leavers and ensure that the exit interview link is sent prior to the staff departure.
• Develop an exit interview report and share it with P&C management on Quarterly basis based on GC report and interviews conducted locally.

Perform other duties as required

• Attend and participate in WVL’s spiritual nurture and other organizational events
• Responsible of own security and actively contribute to a positive security culture
• Report CP incidents as per the safeguarding policy guidelines.
• Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager
• Perform other duties as assigned by Line Manager

Knowledge & Qualifications for the role:

• Bachelor’s degree in Human Resource Management & Organizational Development and/or Diploma with equivalent substantial experience in Human Resource Development, Administration and P&C Programs.
• Three to Five years of experience in the field of human resources or organizational development, either in the non-profit or corporate environment.
• Coaching & Counselling experience is an asset.
• Self-motivated and a team player.
• Cross-cultural sensitivity, flexible worldview, emotional maturity
• Excellent interpersonal skills with an enabling style